CRM for Manufacturing Companies

Long decision cycles, technical products, complex dealer networks - industrial sales has its own rules. We help map them digitally.

The Typical CRM Challenges in Manufacturing

The Excel Economy

Customer data in Excel, quotes in Word, orders in ERP - nothing is connected.

The Dealer Blind Spot

You sell through partners - but don't know what's happening with end customers.

The Project Black Box

Major projects spanning years - but the status only exists in the key account manager's head.

The Service Gap

Machine sold - customer contact ended. Yet that's where the real business begins.

How We Help Manufacturing Companies

1

Unified Customer View

All customer data in one place - from inquiry to after-sales service.

2

Partner Portal

Dealers and partners see their leads, customers, and orders - controlled and transparent.

3

Project Tracking

Track long-term projects with milestones, decision-makers, and probabilities.

4

Service Integration

Connect CRM and service: installed base, maintenance contracts, service history.

CRM Features for Manufacturing

FunctionBenefits for your industry
Product ConfiguratorConfigure technical products in the CRM, automatically generate quotes.
Installed Base ManagementWhich machines are where? When is maintenance due? Spare parts potential?
Opportunity PipelinesStructure project business with long cycles.
Dealer ManagementPartner accounts, lead distribution, performance tracking.
ERP IntegrationSAP, Microsoft Dynamics, Oracle - orders and customer data in sync.

Typical Use Cases

Project Sales Digitization

Systematically track major projects instead of keeping them in the rep's head.

+30% Forecast Accuracy

After-Sales Offensive

Leverage installed base for service contracts and spare parts.

+50% Service Revenue

Dealer Transparency

Finally know what your partners are doing with customers.

360-Degree Market View

Who Is This For?

Ideal for you if:

  • ✓ You're in the manufacturing sector
  • ✓ Your company has 20-500 employees
  • ✓ You have at least 5 people in sales
  • ✓ Your CRM isn't working optimally or you don't have one

Typical clients:

  • • - Machine builders & plant manufacturers
  • • Component manufacturers
  • • Tool & die makers
  • • Automotive suppliers

Frequently Asked Questions

That depends on your situation. We provide vendor-neutral advice and recommend the system that fits your requirements.
Typically 6-12 weeks. An MVP can be live in 4 weeks.
Potential analysis $499 (credited toward engagement). Implementations $5,000-$15,000. Ongoing support starting at $950/month.

Ready for Professional CRM in Manufacturing?

In 35 minutes, we analyze your CRM situation and show you concrete optimization potential.

Fully credited toward engagement.