CRM Implementation
You've chosen a CRM. Now the real work begins: setup, data migration, integrations, training. We handle it all – so your team can be productive from day one.
Sound familiar?
70% of CRM projects don't fail because of technology – they fail because of poor planning and lack of change management.
The Never-Ending Project
The CRM implementation was supposed to take three months. Now it's nine – and you're still not live.
The Data Chaos
Your customer data is scattered across spreadsheets, Outlook contacts, the old CRM, and your team's heads.
Integration Hell
The CRM needs to talk to your ERP, sync emails, connect to accounting. Every integration becomes its own project.
The Adoption Hurdle
The system is there – but nobody uses it properly. Your team struggles with the interface and goes back to spreadsheets.
What if implementation just worked?
| Vorher | Nachher | |
|---|---|---|
| Project Duration | Never-ending project without clear end | Defined timeline with milestones |
| Data Quality | Chaos from various sources | Clean, deduplicated database |
| Integrations | Every connection a nightmare | Seamlessly connected systems |
| Team Adoption | Resistance and spreadsheet fallback | Enthusiastic users from day one |
| After Go-Live | Left alone with problems | 30 days hypercare support |
What we handle during implementation
Setup & Configuration
Fields, pipelines, views, user roles, permissions. Everything tailored to your processes – not the other way around.
Data Migration
Data from spreadsheets, Outlook, legacy systems – cleanly imported. Including deduplication, cleanup, and quality checks.
Integrations
ERP, accounting, email, calendar, phone, marketing tools – seamlessly connected.
Workflow Automation
Auto-assign leads, create follow-ups, send emails, generate tasks.
Training & Onboarding
Hands-on training with real scenarios from your daily work. Admins, power users, and end users.
What's included in your project
Configured CRM System
Fields, pipelines, views, users, roles, and permissions – fully set up and ready to use.
Migrated Data
Your contacts, companies, deals, and activities – cleanly imported and deduplicated.
Working Integrations
Email, calendar, and agreed third-party systems – connected and tested.
Automated Workflows
Lead routing, follow-up reminders, email sequences – configured to your specifications.
Trained Team
Admin training, user training, onboarding materials, and how-to documentation.
30 Days Hypercare
Support hotline after go-live for quick help with questions and issues.
How your project works
Discovery (Week 1-2)
Kickoff workshop, finalize requirements, define migration strategy, create project plan.
Setup & Migration (Week 3-4)
Configure system, clean and import data, set up integrations.
Testing & Training (Week 5-6)
Test system, verify workflows, train team, final polish.
Go-Live & Hypercare
Launch, intensive support, quick problem-solving, optimization.
Investment
Basic
For small teams with clear requirements
- Basic setup and configuration
- 1 integration (email/calendar)
- Data migration up to 5,000 contacts
- Team training (up to 10 users)
- 30 days hypercare
Standard
For growing companies with more complex processes
- Complete setup with workflows
- 3+ integrations
- Data migration including cleanup
- Admin and user training
- 30 days hypercare
Complex
For complex requirements and large teams
- Multi-pipeline setup
- Complex integrations (ERP, BI)
- Extensive data migration
- Change management support
- 60 days hypercare
After the discovery call (€497 credited toward project), you'll receive a fixed-price quote for your project. No surprises, no hidden costs.
Is CRM implementation right for you?
Ideal for you if:
- You're implementing a new CRM or switching systems
- You need to consolidate data from multiple sources
- You need integrations with other systems
- Your team needs structured training
- You want a dedicated point of contact for the project
Better suited elsewhere if:
- Your CRM is running and you just need ongoing support → Support & Training
- You need someone for daily data maintenance → Sales Operations
- You don't know which CRM is right yet → CRM Consulting
Frequently Asked Questions
We implement all major CRM systems, as well as industry-specific solutions. The choice depends on your requirements – we're happy to advise on system selection too.
Typically 4-12 weeks, depending on complexity. A Starter project with basic setup can go live in 4-6 weeks. Larger projects with data migration and complex integrations need 8-12 weeks.
We migrate your data from spreadsheets, Outlook, legacy systems, or other sources. The data is cleaned, deduplicated, and imported in the correct structure. No data is lost.
Yes, we integrate CRM systems with ERP systems, accounting software, marketing tools, and other business applications. We assess technical feasibility during the discovery phase.
Basic projects begin at €2,500 standard projects range from €5,000 to €15,000 complex projects are quoted individually. After the discovery call (€497 credited toward project), you'll receive a fixed-price quote – no surprises.
30 days of hypercare support are included. During this time, you have a direct hotline to us for quick help. After that, you can optionally sign up for a support agreement.
Ready for your CRM project?
Let's discuss your requirements. In the discovery call, we'll clarify scope, timeline, and budget – and you'll receive a binding fixed-price quote.