Sales Operations
Your sales team should be selling. Not doing admin work. Data entry, reporting, process optimization – these are important tasks. But they're not your salespeople's job. We handle your Sales Operations so your team can focus on what matters: winning customers.
Sound familiar?
On average, sales reps spend only 28% of their time actively selling. The rest goes to administration.
The Admin Bottleneck
Your salespeople spend more time maintaining the CRM than talking to customers. Creating contacts, updating deals, logging activities – it's eating into selling time.
The Forecast Guessing Game
"How much revenue are we closing this month?" The answer is always a guessing game. Pipeline data is outdated, incomplete, or contradictory.
The Lead Black Hole
New leads come in – but nobody knows who's handling them. Some get contacted immediately, others sit for days.
The System Chaos
The CRM exists, but nobody uses it properly. Everyone has their own spreadsheet, their own method, their own workarounds.
Before vs. After
| Vorher | Nachher | |
|---|---|---|
| Selling Time | 28% of work hours | 55%+ of work hours |
| Forecast Accuracy | ±30% variance | ±5% variance |
| Lead Response | 24 hours or more | Under 5 minutes |
| Data Quality | Incomplete and outdated | Current and complete |
| Pipeline Visibility | Spreadsheets and gut feeling | Real-time dashboards |
| Processes | Everyone does their own thing | Unified standards |
What we handle for you
Lead Management
Create new contacts, qualify them, assign to the right rep. No lead falls through the cracks.
Pipeline Management
Keep deals current, monitor stages, create forecasts. You always know where you stand.
Reporting & Dashboards
Track KPIs, analyze performance, generate reports. The right numbers at the right time.
Process Optimization
Identify bottlenecks, implement best practices, standardize workflows.
Automation
Set up workflows, automate reminders, eliminate repetitive tasks.
Build in-house or outsource?
Especially attractive for growing companies: You get professional Sales Operations immediately, without months of searching and onboarding.
How we get started
Assessment
We analyze your current situation: CRM state, processes, pain points, goals.
Onboarding
Set up system access, document processes, establish communication channels.
Quick Wins
Implement first improvements: clean up data, fix critical processes, harvest low-hanging fruit.
Ongoing Operations
Continuous support, regular reports, constant optimization.
Flexible Monthly Plans
Starter
Up to 10 hours
For smaller teams that need support with data hygiene.
- Lead capture and qualification
- Data maintenance and cleanup
- Basic reporting (monthly)
- Email support
- Minimum term 3 months
Professional
11-20 hours
For growing sales teams with pipeline management and reporting needs.
- Everything in Starter
- Pipeline management
- Forecast support
- Weekly reports & dashboards
- Process optimization
- Phone support
Enterprise
21-40 hours
For larger teams with complex requirements and high volume.
- Everything in Professional
- Dedicated account manager
- Daily operational support
- Advanced analytics
- Workflow automation
- Strategic consulting
All plans have a 3-month minimum term, then 30 days notice to month-end. Unused hours roll over to the next month. Custom packages available on request.
Is Sales Operations right for you?
Ideal for you if:
- You have at least 5 salespeople
- Your CRM exists but underperforms
- Nobody on the team has time for CRM maintenance
- You need reliable pipeline numbers
- You don't want to or can't build an in-house role
- You want to see results fast
Less suited if:
- You don't have a CRM yet → Start with CRM Implementation
- You have fewer than 5 salespeople → Often not cost-effective
- You only want a one-time cleanup → One-time project instead of retainer
- You must keep full control in-house → Better to build internally
Frequently Asked Questions
We work with all major CRM systems. If you don't have a CRM yet, we're happy to help with selection and implementation.
You'll typically see first quick wins within 2-4 weeks: cleaner data, faster lead response, first dashboards. Sustainable improvements in forecast accuracy and sales efficiency show after 2-3 months.
You have a dedicated point of contact. Communication runs via email, Slack, or Teams – whatever works best for you. Regular status calls (weekly or monthly) keep you in the loop.
No problem. You can upgrade to the next plan anytime or book additional hours. We're flexible.
Absolutely. Many clients use us as a bridge until they're ready internally. We document everything and can design a structured handover process.
We sign an NDA. All team members are trained on data protection. Your data stays in your system – we work with access that you can revoke anytime.
Ready for more selling time?
Start with the potential analysis. We analyze your current situation and show you where the biggest opportunities are. €497 instead of €990 fully credited toward a collaboration.
Start Sales Ops Assessment